Insured Removals
If you would like to consider insurance for your belongings during a move, we can discuss the policy terms and coordinate the arrangement with our partners.
Insured removals refers to belongings being covered by a policy during transport. It may be called removals or goods-in-transit insurance and applies only subject to the policy terms. Atasoy Nakliyat does not sell insurance. For customers who want cover, we coordinate arrangements through insurance companies or brokers we work with regularly.
Insurance does not replace careful handling or mean the same cover in every case. Covered items and circumstances depend on the policy and information provided. Check the policy itself for its scope and terms; do not assume the same cover for every move.
What the insurance process includes
We clarify the belongings and move first. If you want insurance, prepare an itemised inventory, declared value and photos of the current condition to share with our partners. The customer and insurance provider handle policy issue and confirmation separately.
We connect requesting customers with our partners' policy process; we do not sell insurance. Before accepting, check the inventory, declared values and terms. Ask the provider to explain unclear wording.
How we plan the move and cover
Send photos or videos, both addresses and moving details on WhatsApp; tell us if you are interested in insurance. List furniture, electronics and items needing particular care separately, and photograph existing damage or marks. You prepare the declared value and are responsible for accurate information.
You can request a survey if the volume of belongings or access conditions are not clear. More about the other moving steps is available on our home removals and packing services pages. Confirm the latest details about policy options with the insurance provider arranging the cover.
On loading and delivery day
We plan physical handling separately from insurance: suitable protective packing, checked loading arrangements and securing belongings in the vehicle. These describe our working practices and do not change the policy terms.
Check your belongings at delivery. If you notice visible damage that you believe occurred during the move, have it recorded on the delivery report and take photos. Then tell the party arranging the policy and tell us promptly. Follow the reporting and documentation process set out in your policy, as requirements can vary between policies.
What affects the process
The type and quantity of belongings, declared values and policy terms matter to the insurance process. For the move, access at both addresses, dismantling and packing needs also shape the plan. Terms can differ, so review the policy and declarations alongside your inventory and moving plan.
Preparing before the move
- Prepare an inventory and complete the declared value as directed by the party arranging the policy.
- Keep photos showing the current condition of your belongings and identify special items clearly in the inventory.
- Confirm the cover and terms with the policy provider before accepting the policy.
- Keep your inventory available so you can check items at delivery.
- Send photos or videos, both addresses and your request on WhatsApp, or request a survey through our contact page.
Frequently asked questions
Does Atasoy Nakliyat sell insurance?
No. We do not sell insurance. For customers who want cover, we coordinate the policy arrangement through insurance companies or brokers we work with regularly.
What does removals insurance cover?
The scope depends on the policy terms, the inventory and the information declared. Ask the party arranging the policy to confirm in writing whether a particular item or event is included.
What information should I prepare for insurance?
An inventory, a declared value and photos showing the current condition of your belongings are the basic preparation. Follow the policy provider's instructions if they request further documents.
What should I do if I find damage at delivery?
Ask for the damage you notice to be recorded on the delivery report, take photos and notify both us and the party arranging the policy promptly. Follow the reporting steps in the policy.
Where to next?
Tell us where from, where to and when. A few photos are usually enough for a quote.